Sports / Live
These terms set out what you agree to when you create and use a wildspinz account — covering how your account works, what transactions are permitted, and how we handle your wallet activity. Access to wildspinz depends on local law and is available only where local law permits.
By opening an account on wildspinz, you accept these terms in full. They apply each time you log in, place a bet, start a game such as Classic Sic Bo Live or Tongits Showdown, or carry out any wallet transaction — including deposits or withdrawals through GCash, Maya, GrabPay, Coins. ph, InstaPay, and PESONet. These terms form the entire agreement between you and us for the use of this platform. Where a specific feature carries its own policy note — such as a game-side rule published by JDB, Pragmatic Play, Microgaming, or Joker — that note applies alongside these terms, not instead of them. We may update these terms when required by operational or regulatory changes. When that happens, the revised version will be posted here, and your continued use of the account means you have read and accepted the updated terms. If you do not agree with a change, the right action is to stop using the account and contact us to close it. We do not apply updated terms retroactively to completed transactions.
GCash wallet activity is subject to the transaction limits and verification steps shown in your account at the time of the transaction.
Maya transfers follow the same account-level verification path. Limits are shown inside your wallet panel before you confirm.
GrabPay is processed through the payment route shown at checkout. Availability depends on your account status and the region settings confirmed at registration.
PESONet and InstaPay transfers are subject to the cut-off and processing details published by the respective network, visible in the transaction screen.
These terms cover everything inside your wildspinz account — from the moment you register to every game session, wallet move and support request. Understanding the boundary of this policy helps you know when to look to us and when a third party's own rules apply.
Login, registration, password resets and session management are all governed by these terms. The steps and fields shown in your account panel reflect the current access rules.
All wallet deposits, withdrawals and in-session bet activity fall within this policy. Currency, method eligibility and limits are shown on the transaction screen at the time you act.
Game content — including titles from JDB, Pragmatic Play, Microgaming and Joker — is delivered through our platform, but each studio's individual game rules govern play within the game itself.
Payment networks such as GCash, Maya, GrabPay, Coins. ph and PESONet operate under their own terms. Our policy governs how we instruct those networks; their own terms govern what happens inside their system.
These terms are not one-sided. Under this policy, you have concrete steps available to you at any time. You can review your full transaction history — every bet, wallet deposit and withdrawal — from the account dashboard after login. If your registered details are out of date or incorrect, the account settings panel lets you submit corrections; changes to identity-linked details may require supporting documents as shown in the verification section of your account. You can raise a question about how these terms apply to your specific account situation by contacting us through the support channel listed below. You also have the right to request account closure at any time. We will process that request and confirm the outcome in writing through the contact method on record. Nothing in these terms removes rights you hold under applicable local law in the Philippines.
Your full transaction and session history is visible in the account dashboard. No separate request is needed — it is there after every login.
Update contact details and payment method links directly in account settings. Identity-linked changes follow the verification steps shown in the relevant panel.
If a clause in these terms is unclear as it applies to your account, contact us in writing. We will respond to the specific point you raise, not a generic reply.
You may ask us to close your account at any time. Submit the request through the support channel and we will confirm closure and any outstanding wallet balance in writing.
If you have a question about how these terms apply to your account, want to raise a correction or need written confirmation of a policy point, use any of the contact paths below. Keep your account ID ready — it helps us locate your record and give you a specific answer rather than a general one.
Start a chat session from the account dashboard. Describe the specific clause or transaction you are asking about so we can address it directly.
Send a written query to our support address found in the Help section of your account. Written queries create a record you can refer back to.
The Help section inside your account lists policy FAQs, wallet verification steps and the process for submitting a formal policy question.
These terms work alongside our data handling practices. We collect only the information needed to run your account, verify your wallet connections and meet the obligations that apply where local law requires it. Cookies on wildspinz are used for session management and account security — not for selling data to third parties. Your account is protected by the access controls you set during registration and any additional verification steps shown in your account security panel. We retain your transaction records for the period required by applicable rules. If you want to know what data we hold, or want to request a correction or deletion, contact us through the support channel and state your account ID.
We collect account registration details, wallet transaction records and session logs. We do not collect data beyond what is needed to operate and verify your account under applicable rules.
Cookies on this site maintain your login session and support account security checks. You can manage cookie preferences through your browser settings at any time.
Transaction and account records are kept for the period required by the rules applicable to your region. The specific retention period is shown in the data section of your account settings.
Account security settings — including password management and any linked wallet verification — are managed from the security panel inside your account dashboard.
These are the questions we hear most about how the terms work in practice. If your question is not covered here, contact us through the support channel and include your account ID.
These terms take effect the moment you complete registration and confirm your account. By continuing to use your account after any update is posted, you accept the revised terms. The date of the current version is shown at the top of this page.
Yes. Any transaction you carry out through GCash, Maya, GrabPay, Coins. ph, InstaPay or PESONet using your wildspinz account falls under these terms. The payment network's own terms also apply to what happens inside their system.
If you do not accept updated terms, stop using the account and contact us to request closure. We will confirm the closure and any wallet balance in writing. Updated terms are never applied retroactively to transactions you completed before the change.
Your full transaction history — bets, deposits and withdrawals — is in the account dashboard after login. No separate request is needed. If you spot an error, raise it through the support channel with your account ID and the specific transaction reference.
Yes. You can update contact information and linked payment methods in account settings at any time. Changes to identity-linked details may require supporting documents as described in the verification panel inside your account.
Access depends on local law and is available only in eligible regions where local law permits. If you are unsure whether your region qualifies, check the eligibility information shown during registration or contact our support team for clarification.